DATA PROTECTION & POLICIES

Privacy Policy & Terms of Care

Your privacy, medical records, and personal consultations are guarded with strict confidentiality.

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1. Information We Collect & Safeguard

We collect only essential demographic and health data required to formulate safe clinical treatment regimens: full name, phone number, email, dermatological history, allergies, and current medications. We never sell, lease, or monetize your personal or clinical information.

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2. Medical Record & Intimate Health Confidentiality

Diagnostic photography, multispectral skin scans, and gynaecological records are stored in encrypted, HIPAA-compliant electronic medical dossiers accessible exclusively by our attending physicians. No procedural imagery is shared publicly without explicit written consent.

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3. Terms of Care & Appointment Etiquette

To preserve our unhurried standard of care, each suite is reserved exclusively for one guest at a time. We request at least 24 hours notice for rescheduling or cancellations. Guests arriving more than 15 minutes past their appointment time may receive a modified consultation to respect subsequent reservations.

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4. Digital Communications & WhatsApp Consent

By submitting your mobile number through our online concierge or WhatsApp desk, you consent to receive direct appointment confirmations, pre-procedure preparatory notes, and post-treatment aftercare check-ins. You may opt out of automated notifications at any time.